OFS

Return Policy

We at Furukawa Electric/Optical Fiber Systems stand behind our products. Should you require a return, please follow the instructions here:

FEC/OFS will only accept returns for which an approved Return Material Authorization (RMA) has been issued by FEC/OFS. Contact us directly for this authorization at 770-487-1234.

Defective products shall be returned prepaid and insured to FEC/OFS at this address: Furukawa America Inc,. 416 Huddleston Road, Peachtree City, GA 30269, USA 770-487-1234.

All products which have been returned to FEC/OFS but which are found to meet all previously applicable specifications for such products, shall be subject to FEC/OFS's standard examination charge in effect at the time, which shall be charged to the Buyer.

All the products returned to FEC/OFS which are not accompanied by an itemized statement of defects, shall be returned to the Buyer at the Buyer's expense and no evaluation of such products shall be carried out by FEC/OFS.

Please also see our Product Warranty on this Web site.